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PROCESS OF GOING SOLAR. ALL STEPS LISTED ARE INCLUDED IN OUR CONTRACT
1. CURRENT ELECTRIC USAGE INFORMATION
To get started, SolarEarth needs your current electric usage information.
You can supply us with this information through several options:
A. By visiting our website at solarearthusa.com and clicking on “Get a Quote” from our main page; or
B. Via conference call with your SolarEarth Agent and your utility company; or
C. Emailing or faxing one month’s utility bill to: Email: email@example.com Fax: (650)240-1332
2. APPROVING YOUR SOLAR EARTH PROPOSAL
With this information, SolarEarth will provide you with a formal proposal detailing your immediate and long-term savings when switching to solar. Upon approval of this proposal, you and your SolarEarth Agent will be able to discuss payment options.
3. APPLYING FOR FINANCING (IF APPLICABLE)
Your SolarEarth Agent can guide you through the online or phone application process with one of our preferred lenders. Once you are approved for financing, you will be informed via email directly by the financing company and SolarEarth.
4. INITIAL ROOF INSPECTION AND PLANNING Time Frame- 2 to 4 days from contract approval.
A SolarEarth field technician will call you directly to arrange a visit to your property. They will conduct an initial examination of the roof’s condition, determine if an electric panel upgrade is necessary, and plan the best solar panel payout. If there are major roof issues, we will discuss your options in detail. SolarEarth can also provide a complete roof replacement under financing, if needed.
5. PANEL LAYOUT DESIGN & PERMIT FILING Time Frame- 1 to 2 weeks. Permit approval time varies from city to city.
Once the roof inspection is conducted, Solar Earth creates a panel layout design which will they be emailed to you for approval. SolarEarth may also file all necessary permits with your respective city. In most cities, the approval process typically takes a few days; however, additional inspections and/or requests may be required. In such a case, SolarEarth will contact you to discuss what else is needed. For example, the city may request additional photos of the roof supports’ interior condition, requiring an additional but quick visit by our field technician to your property.
6. INSTALLATION OF PANELS Time Frame- 1 to 2 days for most residential installations.
When SolarEarth receives the approval from the city to proceed, we will contact you to schedule the installation. Our installers arrive in the morning on the day of installation and may need to work for up to two days, sometimes more depending on the scale of the job. Commercial projects can go from days to months depending on scale.
7. FINAL INSPECTIONS Time frame- 3 to 5 days from installation of panels.
City inspector will check for smoke and carbon monoxide detectors during final inspection. Some cities provide forms for self certification stating that homeowners comply with the specific requirements. If self certification is available provided, it is not necessary for the inspector to enter the home. After installation, a SolarEarth technician meets separately with you, the city inspector, and the utilities inspector to get final approval for the newly-installed system. Once approved, the system is ready to be activated. If you applied for financing, an emailed notice will be sent to you via Docusign for your final signature to confirm that the work is complete.
8. NET ENERGY METERING Time Frame- 2 to 4 weeks. Based on each utility company’s turnaround time for NEM.
SolarEarth now files the appropriate form with the utility company directly for your NEM (Net Energy Metering). This allows you to start benefitting from any excess electricity that your new solar panels produce to resell back to the electric company.
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